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Professional Development Learning

Needs Analysis and Evaluation Essentials

Needs Analysis and Evaluation Essentials

Needs Analysis and Evaluation Essentials

This Essentials course will explore the steps, tools and techniques used to clearly identify needs and customise solutions as required then how to evaluate the solutions once implemented.

Something has to happen at your workplace. There’s a new system coming; staff are disengaged your team is under performing; new people are joining the business; your industry is changing.

Training is often the ‘solution’ used to address a myriad of issues within a business. Many dollars are wasted delivering ineffective programs. Taking time to conduct a needs analysis will ensure that the right solution is implemented to meet a specific need.

After implementing the chosen solution, you need to show that it made a difference - that the right skills were learned and applied, that the content was relevant, the presenters capable, and the return on investment worthwhile.

Learning Outcomes

By the end of this course, you will be able to:

  1. Describe the role, stages and types of needs analysis
  2. Conduct gap and root cause analysis
  3. Determine which needs analysis method suits your situation
  4. Structure a program and write learning outcomes
  5. Effectively use tools and templates
  6. Outline Kirkpatrick’s evaluation model
  7. Describe the stages of evaluation
  8. Analyse and report on evaluation data

You should attend this course if you want to:

  1. Conduct needs analysis for your business
  2. Be able to show where and what training is needed
  3. Write programs that meet business needs
  4. Estimate costs and write reports
  5. Improve the quality of your programs
  6. Show that your training is a worthwhile investment
  7. Move beyond happy-sheet evaluation

Who is this program for?

  1. Professional trainers
  2. eLearning designers
  3. Training managers and consultants
  4. Instructional designers
  5. Organisational development and HR professionals
  6. Teachers
  7. Anyone who wants to more effectively analyse needs and evaluate training

Course Outline

1. Analysis

  1. The role of needs analysis
  2. 5 key stages in need analysis
  3. 6 types of needs analysis
  4. Gap and root cause analysis
  5. Needs analysis matrix

2. Tools

  1. From training needs analysis to learning outcomes
  2. Performance elements
  3. Tools and templates
  4. Focus groups
  5. Costing and reporting

3. Evaluation

  1. Kirkpatrick’s model
  2. Case study
  3. Evaluation tools and templates
  4. 360 evaluations
  5. Choosing an evaluation method

4. Reports

  1. Finishing with the end in mind
  2. Analysis of the data
  3. Writing reports
  4. Review and action planning

Participation in this AITD course will be recognised through a certificate and a digital badge.

    Download our eBrochure about this course

      Needs Analysis and Evaluation Essentials eBrochure 773kb


Location Date Time Details
Brisbane 14 March 2017 9:00am - 4:30pm View
Melbourne 23 March 2017 9:00am - 4:30pm View
Sydney 30 March 2017 9:00am - 4:30pm View
Perth 26 May 2017 9:00am - 4:30pm View
Adelaide 6 June 2017 9:00am - 4:30pm View
Canberra 28 June 2017 9:00am - 4:30pm View
  • AITD2017 Pre Release to end December 2016
  • Disc Advanced (June15-May17)
  • Guild (to May 2017)
  • Writers Wanted