AITD - Over 40 years experience in supporting the learning and development community
Chris Smoje

Chris Smoje

About Chris Smoje

Chris Smoje has a passion for customer service and is dedicated to working with leaders and their frontline teams to achieve service excellence through their culture, interactions, processes and experiences.



Chris Smoje is one of Australia’s leading customer service experts and remains ahead of the trends which shape and define the service landscape. Chris is the founder of the sought-after DIME Customer Service approach and appears regularly as a media commentator on national TV, radio and in print. Chris has worked with a wide variety of companies, from large global organisations to small, locally-owned businesses, to transform their customer service through culture, interactions, processes and experiences.

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