AITD - Over 40 years experience in supporting the learning and development community
Chris Smoje

Chris Smoje

About Chris Smoje

Chris Smoje has a passion for customer service and is dedicated to working with leaders and their frontline teams to achieve service excellence through their culture, interactions, processes and experiences.

Through over a decade of customer service training and leadership experience from large international organisations to small locally owned businesses including the leisure industry, Chris understands the realities facing leaders and their teams.

He has travelled globally and studied with organisations that are leaders in customer service and has developed a sought-after approach that has led to achieving maximum impact solutions with organisations and their people.

Chris regularly contributes to news and other media as he remains ahead of the trends which shape and define the customer service landscape.

He delivers highly engaging and interactive presentations that connects information to inspire others to take action. Through well-defined and calculated planning Chris sets the benchmark ensuring a personalised approach that creates excitement about customer service.


  • Disc Advanced (June2015-2018)
  • Guild (from May 2018)
  • Writers Wanted