AITD - Over 40 years experience in supporting the learning and development community

Case Study: Building the coaching organisation

Sydney 7-8 June 2018 (TBA)

This is an AITD2018 session

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Working on the front line of a 24/7 emergency service brings unique skills and learning approaches. NSW Ambulance managers have finely honed management skills, leading paramedics, stakeholders, and our community through hundreds of thousands of critical incidents every year. Historically, these managers have had limited access to traditional learning structures and supports. In this case study, we track the germination of an independent learning and coaching culture. Using time lapse analytics, video media and presentation, the L&D team share what worked, what was learned and where they are going now.



  • Disc Advanced (June2015-2018)
  • Guild (to April 2018)
  • Writers Wanted