AITD - Over 40 years experience in supporting the learning and development community

Barry-John Smith

CallActive Pty Ltd


Contact details

Barry-John Smith

CallActive Pty Ltd

03 86965219


Profile details

After 19 years in the telecommunication industry I have gathered a wealth of experience in learning and development, leadership training and customer centre operations. With an awareness of the dynamically changing environment of the customer experience solutions, I have designed and implemented adult learning packages to suit both a sales and customer oriented workforce. While understanding that great businesses have a sound leadership foundation to lead, coach and develop their staff, my passion is to ensure that learning and development teams continue to be innovative in the delivery of education and career development to provide clients a long term high performance culture through inspirational leadership.


Education and Training

Coaching and Mentoring

External links

  • Disc Advanced (June2015-2018)
  • Guild (to April 2018)
  • Writers Wanted