A proven problem solver, with experience in learning & development, project/change management and business support. Significant experience in stakeholder/client liaison, recruitment & selection (incl. assessment centres), performance coaching & mentoring, and change management. Advanced documentation skills, presentation skills, analytical and spreadsheet skills, and process mapping. In addition, exposure to website development and elearning solutions. Six years experience in a variety of Training/Learning & Development Consultant roles, and ten years front-line leadership experience in Contact Centre/Sales/Processing environments. Three years experience in Business Analyst roles.
Education and Training, Environment and Energy, Financial Services
Coaching and Mentoring, Customer Service
OUR SPONSORS BECOME A SPONSOR