AITD - Over 40 years experience in supporting the learning and development community

Mark McPherson

Best Practice Behaviour

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Contact details

Mark McPherson

Best Practice Behaviour

0403914835

0403914835

Profile details

How to: 1) Master Tough Conversations - and get the best possible result for all concerned; 2) Deal with Difficult People - by combining assertiveness with diplomacy; and 3) Help staff work together, communicate & interact in the best possible way. Mark has over 40 years experience - he's actually been there done what he helps others do. He's down-to-earth and realistic. And he knows what works. He's a Speaker, Trainer & Coach. MEd, BSc, GradDipEd, GradDipHealth, GradDipPsych & DipHypn. Showreel: https://www.youtube.com/watch?v=TDeM_zlsEhI

Australian Capital Territory, New South Wales, Victoria, Queensland, Northern Territory, South Australia, Western Australia, Tasmania, International

Administrative and Support Services, Education and Training, Government, Health Care and Social Services, Hospitality, Professional Services

Communication, Corporate, Customer Service, Leadership, Management, Organisational Development, Workplace Health and Safety

External links

  • Disc Advanced (June2015-2018)
  • Guild (to April 2018)
  • Writers Wanted

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