Rethinking Leadership Development Using Human-Centred Design
Keara Byrne | Head of Leadership & Organisational Development, Arriba Group
Leaders directly impact the employee and team experience, organisational culture and financial performance, employee retention, and innovation. (No pressure!) Yet leadership development programs are often generic, missing the context of the system in which leaders operate and make decisions in, and fail to make any behavioural and systemic changes within the organisation.
What if there was a different way to think about how we develop our leaders?
One that explores the problems to be solved and opportunities to innovate. One that empowers leaders and embeds organisational capability.
Enter…human-centred design (HCD), a proven methodology and approach, which has had a profound impact on the way I think about and approach leadership development in organisations. This session will cover lessons learnt and practical tools you can apply back in your own organisation.
KEY TAKEAWAYS
- Rethink leadership development for the new world of work.
- Define human-centred design and how it can be used in leadership development.
- Practical HCD activities, tools and frameworks you can use.
About Keara
Keara is an experienced L&OD thought leader and coaching psychologist, who uses human-centred design to uplift people and customer experience. She has extensive experience and success working in complex organisations and transforming culture through developing people and capability.
Her experience spans across private, government and not-for-profit organisations across a range of sectors, including finance, health and customer experience. In her current role as Head of Leadership and Organisational Development, Keara is shaping a culture of learning to develop leaders using human centred design.
